my Travel Cash Card - Contact Us

Contact Us

You can contact obtain information about your cards and contact our Customer Services in a number of ways:

Website: Log in here to view and manage your cards

SMS: You can obtain your current card balance, recent transactions, or report your card lost or stolen via SMS text message. Please click here for further details.

Email:

Tel: 0845 867 6496 (+44 20 3355 0134 from abroad)

Calls to the 0845 number cost up to 2p a minute from UK BT landlines. Other networks may vary.

You can also write to us at: WEX Europe, PO Box 60826, London W6 6GB

Delivered by WEX Europe. WEX Europe is a MasterCard® Member Service Provider.

MasterCard is a registered trademark of MasterCard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd ("WDCS") pursuant to licence by MasterCard International Inc. WDCS is authorised by the Financial Services Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051)