Telephone and SMS Charges

Our customer services number is : 0845 867 64 96 (local rate call charges from UK landlines apply). From outside the UK please call: +44 203 355 0134 (local charges apply). Our telephone lines are open 24/7.

SMS balance and transaction enquiry or card status checks are charged at €0.15 or $0.15 or £0.15 per SMS message. Please note, you may also incur additional charges from your network for using this service.

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MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to licence by MasterCard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011(Ref: 900051)

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Telephone and SMS Charges