Our customer services number is : 0845 867 64 96 (local rate call charges from UK landlines apply). From outside the UK please call: +44 203 355 0134 (local charges apply). Our telephone lines are open 24/7.
SMS balance and transaction enquiry or card status checks are charged at €0.15 or $0.15 or £0.15 per SMS message. Please note, you may also incur additional charges from your network for using this service.