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Contact us

You can contact us in a number of ways including using the feedback form.

If you wish to manage your cardholder account, you can do so here.


my Travel Cash
PO Box 60826
London W6 6GB
United Kingdom

Telephone: 0845 867 64 96
* Local rate call charges from UK landlines apply

from outside the UK: +44 203 355 0134
* Local charges apply

Opening hours: our customers services team are available by telephone to help 24/7.

Email: Please use the form opposite to email us with your questions or comments.

Travel industry partners:

We work with a number of partners to help them increase ancillary revenues through our prepaid consumer currency card opportunities. As a channel partner we create products to suit your requirements, providing an additional source of income that can be delivered quickly, managed professionally and with the option to fully integrate with your business.

If you work in the travel industry call us on 0845 508 4579 to find out what we can do for you. (9 am - 5 pm Monday to Friday, local rate call charges from UK landlines apply)


Click here to find out about our affiliate programme.

Email us

  • We aim to respond to order and product queries within 2 working days. Please do not include any confidential information above. For urgent queries please call the number opposite.

Find answers to the most frequently asked questions about our prepaid card products and information to help you get started.