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Contact us

You can contact us in a number of ways including using the feedback form.

If you wish to manage your cardholder account, you can do so here.

Address

my Travel Cash
PO Box 60826
London W6 6GB
United Kingdom

Email:

[email protected]

Telephone:

0845 867 64 96

from outside the UK :

+44 20 335 5034

Feedback

Thank you

Thank you for your message.

We aim to respond within 2 working days.

For urgent queries, please call our Customer Services team on 0845 867 64 96 (or +44 203 355 0134 from outside the UK), lines are open 24/7.

Cardholder account

Cardholder User Guide

Find answers to the most frequently asked questions about our pre paid card products and information to help you get started.

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MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to licence by MasterCard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011(Ref: 900051)