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Contact us

You can contact us in a number of ways including using the feedback form.

If you wish to manage your cardholder account, you can do so here.


my Travel Cash
PO Box 60826
London W6 6GB
United Kingdom


[email protected]


0845 867 64 96

from outside the UK :

+44 20 335 5034


Thank you

Thank you for your message.

We aim to respond within 2 working days.

For urgent queries, please call our Customer Services team on 0845 867 64 96 (or +44 203 355 0134 from outside the UK), lines are open 24/7.

Find answers to the most frequently asked questions about our pre paid card products and information to help you get started.